Shipping Information

At Alevia, we are proud to offer our customers FREE shipping on all orders!

Order Processing Times: Please allow 1-3 business days to process and dispatch your order. During peak times and holidays, processing may extend up to 7 business days.

Estimated Shipping Times: Delivery times depend on your location. Here's a quick look at estimated shipping times:

🇺🇸 USA: 4-7 business days

During peak times and holidays, carriers may experience delays. Customs delays can also extend delivery times.

Order Changes and Accurate Shipping Details: Ensure accurate and complete shipping details at checkout. If you notice an error, email us at support@tryalevia.com within 24 hours of placing your order. We may not be able to accommodate changes after this time.

Delayed Delivery: We strive for timely delivery but cannot control delays caused by couriers, weather, or other external factors. We will work with couriers to ensure your package is delivered as soon as possible. Alevia is not liable for delays beyond our control.

Lost or Stolen Packages: If your package is lost or stolen, contact us at support@tryalevia.com, and we will assist you. You should also file a claim with the courier company. Alevia is not responsible for lost or stolen packages but will help resolve the issue. In some cases, we may offer a replacement.

Shipping Policy Changes: Alevia reserves the right to update this Shipping Policy at any time. By purchasing and using Alevia products, you accept this policy, including any modifications. Review this policy periodically for updates. For questions, contact us at support@tryalevia.com.